Privacy Policy

Welcome to uScore ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, or use our App.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us when you:

• Create an Account: Email address, password, and profile information (name, avatar)
• Register as a Restaurant: Official name, phone number, website, WhatsApp number, location, and address coordinates
• Create Reviews: Text, ratings, photos, and other content you submit
• Connect Social Media: Instagram username and access token when you sync your Instagram account
• Contact Us: Information you provide when you contact us for support

1.2 Information We Collect Automatically

When you use our App, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Location Information: Precise location data (GPS coordinates) when you grant us permission to access your location. We use this to show nearby restaurants and provide personalized recommendations
• Usage Information: How you interact with our App, including pages viewed, features used, and time spent on the App
• Camera and Photos: Access to your camera and photo library when you take photos for reviews or set your avatar

1.3 Information from Third Parties

We may receive information about you from third-party services:

• Facebook/Instagram: When you connect your Instagram account, we receive your Instagram username and access token
• Google Services: We use Google Maps for location services and restaurant discovery

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our App and services
• Create and manage your account
• Process and display your reviews and ratings
• Enable social media sharing features (Instagram integration)
• Show you nearby restaurants based on your location
• Send you notifications about new deals, reviews, and updates (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

3. Third-Party Services

We use the following third-party services that may collect information about you:

3.1 Firebase (Google)

We use Google Firebase for:

• User authentication and account management
• Database storage (Firestore) for user profiles, reviews, and restaurant information
• File storage (Cloud Storage) for avatars and review photos
• Cloud Functions for backend processing

Firebase's privacy policy: https://firebase.google.com/support/privacy

3.2 Facebook/Instagram (Meta)

We use Facebook SDK and Instagram API to:

• Enable Instagram account synchronization
• Allow you to share reviews to Instagram

Meta's privacy policy: https://www.facebook.com/privacy/policy

3.3 Google Maps

We use Google Maps to:

• Display restaurant locations on maps
• Provide location-based services and restaurant discovery
• Calculate distances and show nearby restaurants

Google's privacy policy: https://policies.google.com/privacy

4. Data Storage and Security

Your data is stored securely using Firebase (Google Cloud Platform). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Update

You can access and update your profile information directly through the App settings.

5.2 Location Services

You can enable or disable location services through your device settings. Note that disabling location services may limit certain features of the App.

5.3 Camera and Photo Access

You can grant or revoke camera and photo library access through your device settings.

5.4 Notifications

You can manage notification preferences in the App settings.

5.5 Data Deletion

You can request deletion of your account and associated data by:

• Contacting us at the email address provided below
• Using the data deletion feature in the App (if available)

We will delete your account and data within 30 days of your request, subject to any legal obligations to retain certain information.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy. We may retain certain information for longer periods if required by law or for legitimate business purposes.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt-out of the sale of your personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

11. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure ("right to be forgotten")
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.